NHTSA Complaint #11143019 — 2007 FORD EDGE

"TAKATA RECALL" WE HAVE TRIED REACHING OUT TO SEVERAL DEALERSHIPS FOR THE PAST YEAR REGARDING BOTH OF OUR RECALL NOTICES (AIRBAG AND FUEL TANK). EVERY TIME WE RECEIVED ONE WE HAVE CONTACTED (3) NEARBY FORD DEALERSHIPS IN GRAND RAPIDS, EVERY DEALERSHIP FOR THE PAST YEAR CONTINUES TO INFORM US THEY DO NOT HAVE THE PARTS AND SERVICES AND TO CALL BACK IN A MONTH. EVERY MONTH FOR THE PAST YEAR WE HAVE CALLED - STILL NO PARTS! WE ARE AWARE THIS CAR CAME FROM FLORIDA FROM OUR REPORT, WHICH WE PURCHASED IN MICHIGAN. TODAY, OCTOBER 26TH, 2018 RECEIVED THE SETTLEMENT CLAIM. IT STATES WE CANNOT BE APART OF THE CLAIMS BECAUSE WE HAVE NOT SERVICED OUR VEHICLE YET. HOWEVER, WE HAVE TRIED FOR ONE FULL YEAR TO GET THIS VEHICLE SERVICED! AT THIS POINT IN TIME, WE ARE NOW CONSIDERING HIRING AN ATTORNEY AND ATTENDING THE HEARING ON DECEMBER 11TH, 2018. WE WOULD LIKE TO RECEIVE NOTIFICATION HOW TO GET OUR RECALLS RESOLVED AND SERVICED IN MICHIGAN, SINCE NOPARTS ARE AVAILABLE (ON-GOING OVER ONE-YEAR OF CALLING). PLEASE CONTACT ME DIRECTLY HOW WE ARE ABLE TO PROCEED?! [XXX] (FORMERLY [XXX] WHEN PURCHASED THE VEHICLE) BIN NUMBER [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR