NHTSA Complaint #11142990 — 2013 BMW X5 SAV

VEHICLE WAS STOPPED AND IN PARK. PASSENGER WAS IN FRONT SEAT. DRIVER LOCKED VEHICLE PREMATURELY WHILE OUTSIDE. PASSENGER WAS UNABLE TO EXIT VEHICLE. ATTEMPTED TO UNLOCK VEHICLE WITH KEY FOB BUT WOULD NOT RESPOND. PASSENGER PUSHED LOCK/UNLOCK BUTTONS IN VEHICLE WITH NO RESPONSE. DRIVER REENTERED VEHICLE TO TRY TO HELP. UNABLE TO HELP AND DRIVER'S DOOR WOULD NOT OPEN. OPENED WINDOW AND HAD TO USE KEY TO UNLOCK DRIVERS DOOR. ROLLED DOWN WINDOW ON PASSENGER DOOR AND AFTER PULLING UP ON MANUAL LOCK AND PULLING HANDLE MULTIPLE TIMES THE DOOR FINALLY OPENED FREEING PASSENGER. ALL DOORS ON VEHICLE WERE LOCKED AND UNABLE TO OPEN FROM INSIDE OR OUTSIDE. ONLY DRIVERS DOOR WAS ABLE TO OPEN WITH KEY. DOOR LATCH ASSEMBLY FRONT RIGHT WITH ACTUATOR MOTOR FAILURE CAUSING CENTRAL LOCKING SYSTEM FUSE TO BLOW. REPAIR INVOICE ATTACHED.