NHTSA Complaint #11142933 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11142933
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	October 21, 2018
Date Filed	October 26, 2018
Mileage	145,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

MESSAGE ON DASHBOARD: POWER STEERING ASSIST FAULT. STEERING WHEEL IS LOCKED. NOT ABLE TO TURN WHEEL. CAR IS NOT ABLE TO BE DRIVEN. WAS ABLE TO VERIFY A RECALL FROM 2014. WHICH I NEVER WAS NOTIFIED OF THIS. THIS IS THE FIRST TIME I'VE HAD THIS PROBLEM. RECALL# 14V28400. FORD RECALL#14S05. MY CAR WAS IN MOTION WHEN MESSAGE APPEARED ON DASHBOARD. I WAS ABLE TO DRIVE THE CAR HOME SAFELY. SOON AS I PULLED IN MY DRIVEWAY. THE CAR LOCKED. I HAVE NOT BEEN ABLE TO DRIVE SINCE. THIS OCCURRED ON 10/21/2018.

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