NHTSA Complaint #11142870 — 2016 CHEVROLET SILVERADO 2500

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE LOCKING NUT IN THE GEAR SYSTEM WAS LOOSE. THE VEHICLE WAS TAKEN TO BROADWAY CHEVROLET (920-498-6666, LOCATED AT 2700 S ASHLAND AVE, GREEN BAY, WI 54304) WHERE THE TECHNICIAN GLUED THE PART IN LIEU OF REPLACEMENT. THE CONTACT STATED THAT THE REMEDY SHOULD HAVE CONSISTED OF MORE THAN JUST GLUING; HOWEVER, THE FAILURE DID NOT RECUR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE BLACK FUSE BOX UNDERNEATH THE HOOD SHORT CIRCUITED. THE CONTACT TOOK THE VEHICLE TO THE SAME DEALER AND WAS INFORMED THAT HE WAS FORTUNATE THAT THE VEHICLE DID NOT CATCH ON FIRE. THE DEALER INFORMED THE MANUFACTURER AND A TEAM OF SPECIALISTS WERE SENT TO THE DEALER TO REPAIR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.