NHTSA Complaint #11142788 — 2018 MITSUBISHI OUTLANDER PHEV

PARKED ON A 25% GRADED POINTING DOWN HILL, WHEN I TRIED TO START THE OUTLANDER, THE SCREEN PRODUCED A RBS ERROR. THE GAS BASED ENGINE WOULD NOT START. THE EV MOTORS SEEMED TO COME ON WITH VERY LITTLE POWER. WHEN I CALLED MITSUBISI TO TOW THE CAR THEY SAID, OUOTE"THAT DOESN'T NORMALLY START THIS SOON" , THIS TELLS ME THEY KNOW THERE IS A PROBLEM. MY PHEV HAS BEEN IN THE SHOP SINCE MONDAY, I'M BEING TOLD THEY RESET THE CHECK ENGINE LIGHT ERROR AND THEY DON'T SEE A PROBLEM. THIS IS NOT A FIX. I TOOK PICTURES AFTER I RESTARTED IT THE THIRD TIME. THE ONE THING THAT REMAINED WAS THE DRIVING RANGE FOR BOTH GAS AND EV ONLY HAD DASHES, THEY SHOULD SHOW HOW MANY MILES ARE AVALIABLE FOR EV AND GAS.