NHTSA Complaint #11142725 — 2015 CHEVROLET EQUINOX

WITH OUT WARNING MY WIFES CAR WENT INTO ENGINE POWER FAILURE MODE. THE CAR WOULD NOT GO MORE THEN 10 MPH. I HAD THE CAR TOWED TO A CHEVY DEALERSHIP. THEY INFORMED ME THAT THE VEHICLE WAS FOUR QUARTS LOW OF ITS MOTOR OIL. THEY THEN ASKED ME FOR ALL THE SERVICE RECORDS I HAD TO ESTABLISH A HISTORY. THEY HAD THE OIL CHANGES THAT I DID FROM THE DEALER, ONE FROM A WELL KNOW AUTO MERCHANDISER AND BECAUSE I DID THE MOST RECENT ONE MYSELF, THE DEALER IS TELLING ME THAT THEY WILL NOT ACCEPT THAT ONE BECAUSE THERE IS NO DOCUMENTATION OF ME DOING IT AND HENCE THE VEHICLES POWER TRAIN WARRANTY WILL NOT BE HONORED. THE CAR IS ONLY THREE YEARS OLD AND HAS 75000 MILES ON IT. NO INDICATION OF ANY ISSUES WERE PRESENT AT ANYTIME WITH THIS VEHICLE.