NHTSA Complaint #11142719 — 2015 CADILLAC ESCALADE SERVICE BRAKES

Complaint Details

ODI Number	11142719
Vehicle	2015 CADILLAC ESCALADE
Component	SERVICE BRAKES
Date of Incident	October 22, 2018
Date Filed	October 25, 2018
Mileage	15,558 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I PULLED INTO THE GARAGE AND PUSHED THE BUTTON TO TURN THE ENGINE OFF. THE VEHICLE WAS STILL IN DRIVE. ALL DOORS LOCKED WHEN THEY WERE CLOSED. I COULD NOT OPEN THE DOOR WITH THE BUTTON ON THE DOOR HANDLE EVEN THOUGH THE FOB WAS ON ME. I WENT TO THE BACK TO OPEN THE REAR HATCH. I COULD NOT. THE VEHICLE STATED TO ROLL BACKWARDS - THERE IS NO INCLINE IN THE GARAGE - IT IS FLAT. I USED THE FOB TO UNLOCK THE DOOR AND I WAS ABLE TO GET INTO THE CAR AND PUT IT IN PARK. I HAVE VIDEO FROM MY OUTDOOR CAMERA.

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