NHTSA Complaint #11142354 — 2013 CHEVROLET VOLT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11142354
Vehicle	2013 CHEVROLET VOLT
Component	ENGINE
Date of Incident	April 16, 2018
Date Filed	October 24, 2018
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

OUR 2013 CHEVY VOLT DIED IN MIDDLE OF HIGHWAY-BATTERY WENT OUT AFTER A REQUIRED SERVICE UPDATE. WE HAD HAD IT IN SHOP FOR LOW PROPULSON WARNINGS TWO TIMES BEFORE THAT. CHEVY SENT A RECALL STATING SPECIFICALLY THAT THE SERVICE UPDATE WOULD CAUSE LOW PROPULSION AND ULTIMATELY THE CAR COULD DIE, WHICH IS WHAT HAPPENED BEFORE THE CAR BATTERY DIED. DEALERSHIP & DIST MANAGER AGREED THAT WAS THE CAUSE AND SAID THEY WOULD REIMBURSE US $2788 FOR BATTERY. GM DENIED CLAIM AND REFUSES TO HONOR THE DAMAGE THEY CAUSED. THEY REALLY OWE THE WHOLE BALANCE OF $4,220.51.

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