NHTSA Complaint #11142090 — 2018 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11142090
Vehicle 2018 HONDA CR-V
Component ENGINE
Date of Incident
Date Filed
Mileage 1,834 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

TL* THE CONTACT OWNS A 2018 HONDA CR-V. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT DETECTED AN ABNORMAL ODOR IN THE CABIN OF THE VEHICLE. THE ODOR WAS ALSO EVIDENT OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO PAGE HONDA (LOCATED AT 1819 S TELEGRAPH RD, BLOOMFIELD HILLS, MI 48302, (248) 333-3200) WHERE IT WAS DIAGNOSED THAT THERE WAS FUEL CONTAMINATION IN THE ENGINE OIL. AN OIL CHANGE WAS COMPLETED BY THE DEALER. THE CONTACT WAS ALSO INFORMED BY THE MECHANIC THAT THE MANUFACTURER ATTEMPTED, BUT FAILED TWICE IN PROVIDING A REMEDY FOR SIMILAR FAILURES WITH SIMILAR VEHICLES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,834.

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