NHTSA Complaint #11141966 — 2011 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11141966
Vehicle 2011 DODGE GRAND CARAVAN
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 207,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I BOUGHT MY 2011 DODGE GRAND CARAVAN CREW IN FEB 2018. IN MARCH MY TIRE SENSORS STARTING GOING OFF, WE REPLACED ALL OF THEM WITH NO LUCK, THE GAUGES WOULD STILL READ THEY WERE OUT. IN APRIL, THE CAMSHAFT SENSOR WENT OUT WHILE WE WERE ON VACATION, AND WE REPLACED IT, IN FLORIDA. IN MAY THE CAMSHAFT SENSOR WENT OUT AGAIN, SHORTLY AFTER HAVING IT REPLACED FOR THE SECOND TIME, BUT GUESS WHAT? IT HAPPENED A 3RD TIME! ONLY A WEEK LATER!!!! SO YET AGAIN, IT WAS REPLACED. OUR VAN WOULD START ACTING POSSESSED. WIPERS WOULD GO OFF WHILE DRIVING DOWN THE ROAD & WHILE THEY WERE IN THE OFF POSITION. THE LOCKS WOULD LOCK AND UNLOCK BY THEMSELVES WHILE DRIVING, SEEMED LIKE EVERY TIME IT RAINED OUT WINDOWS WOULD ROLL DOWN BY THEMSELVES OVER NIGHT OR WHILE WE WERE IN A STORE WHILE THE VAN WAS SHUT OFF. IN JUNE THE VAN STARTED STALLING WHILE WE WOULD DRIVE IT. IT WOULD RANDOMLY DIE WHILE IDLING. IN JULY/AUG I HAD MY OIL CHANGED, THE FOLLOWING DAY MY VAN WOULDN'T START. WHILE IN THE MOMENT I THOUGHT THE SHOP HAD DONE SOMETHING TO IT, SINCE I HAD GOTTEN FRUSTRATED WITH THEM THERE, (POOR FELLAS) THAT CLEARLY WAS NOT THE CASE. I WAS UNDER THE IMPRESSION MY FUEL PUMP HAD WENT OUT, SO I PAID TO HAVE THAT REPLACED. AROUND SEPT THE VAN WOULDN'T START. IT WOULD CRANK BUT NOT START. MY FUEL PUMP WOULD TURN ON, AFTER TURNING THE KEY ON AND OFF SEVERAL TIMES. IN OCT THE FUEL PUMP WOULD RUN WHILE THE VAN WAS OFF, WE HAD TO DISCONNECT THE POSITIVE ON THE BATTERY SO IT WOULDN'T BURN UP. AT THIS POINT, MY VAN WOULDN'T START AT ALL, AND THE VAN ACTED LIKE IT WAS DEAD. I WENT AND BOUGHT A NEW BATTERY, DAY AFTER I REPLACED THAT, MY VAN NEEDED TO BE JUMPED EACH TIME I WANTED TO START IT. TODAY ON OCT 22- IS MY LAST STRAW. THANKS FCA, A MOTHER AND HER TWO YOUNG CHILDREN HAD TO FIND A RIDE HOME BECAUSE IT STALLED AND SHUT DOWN WHILE SITTING IN A DRIVE THRU.

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