NHTSA Complaint #11141916 — 2011 DODGE GRAND CARAVAN
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11141916 |
| Vehicle | 2011 DODGE GRAND CARAVAN |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 142,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
OVER THE LAST 6 MONTHS WE HAVE ENCOUNTERED THE FOLLOWING ISSUES: ALL HAVE BEEN A STOPPED POSITION. 3 TIMES THE VAN WOULD NOT START. IT WOULD NOT TURN OVER. THE VAN HAS STARTED TO STALL ON REGULAR BASIS. THE VAN TAKES 2 TO 4 ATTEMPTS TO START. ON OCTOBER 17, 2018, THE VAN WOULD NOT START AT ALL. WE HAD THE VAN TOWED. THEY STATED THERE WAS NO PRESSURE TO THE FUEL PUMP. $900 DOLLARS LATER, THEY STATE THE VAN IS READY. WE GO TO PICK IT UP. THE VAN WOULD NOT START FOR 3 ATTEMPTS. THEN THE VAN STARTED WITH A DIFFERENT KEY. DROVE IT FOR 4 MINUTES AND THEN PARK AND TURNED OFF THE CAR. WENT TO START IT AGAIN, IT KEPT STALLING. IT STALLED ABOUT 5 TIMES. WE SWITCHED BACK TO THE FIRST KEY THAT WOULD NOT START THE CAR. IT ACTUALLY STARTED TWICE. WE LEFT THE VAN WITH THE AUTO REPAIR PLACE. THEY STATED THERE WERE NO ISSUES WITH THE VAN. WE GOT IT BACK ON OCTOBER 18TH. IT HAS ONLY STARTED ONE TIME SINCE THEN THE FIRST TRY. IT HAS STALLED OCCASIONALLY SINCE THEN. ONCE ON OCT 21ST, THE BRAKING SYSTEM DID NOT ENGAGE WHILE THE VAN WAS BEING BACK OUT. ONCE BEFORE THE ISSUES STARTED TO HAPPEN, THE GAS PUMP DID NOT STOP AND THE FUEL OVER FLOWED.
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