NHTSA Complaint #11141596 — 2017 BUICK ENVISION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11141596
Vehicle	2017 BUICK ENVISION
Component	ENGINE
Date of Incident	April 4, 2018
Date Filed	October 20, 2018
Mileage	250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

DASH LIGHTS GO OUT WHEN YOU ARE IN A SHADY AREA. STAY OUT WAY TO LONG. NO WAY TO ADJUST TO MAKE THEM BRIGHT. COLLISION ALERT GOES OFF WHEN YOU ARE NOT NEAR HITTING ANYTHING. CLOCK WENT FROM EST TO WEST COAST TIME. CAR MAKES A KNOCKING SOUND IN THE REAR END. ALSO MAKES A SCRAPPING SOUND. DOESN'T MATTER IF YOUR GOING UP HILL, DOWNHILL, LEFT OR RIGHT. NEVER KNOW WHEN IT WILL DO IT. ALWAYS WHEN THE SPEED IS BETWEEN 45 & 55 MPH. THIS IS THE SECOND BUICK ENVISION THAT WAS REPURCHASED. SAME ISSUE WITH THE FIRST ONE. WORKED ON MANY TIMES BY GARAGE & EVEN A REP SENT FROM BUICK. THE PROBLEM COULD NOT BE FIXED. THIS WAS 18 MONTHS OF ISSUES TO GET A RESOLUTION. HAPPY THAT I HAVE A CHEVY EQUINOX NOW.

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