NHTSA Complaint #11141372 — 2013 HYUNDAI SONATA HYBRID

IN JULY OF 2017 MY CAR BEGAN TO LOSE POWER AND BEGAN TO MAKE A CLUNKING SOUND WHILE I WAS DRIVING AT 45MPH. I LIMPED THE CAR INTO THE DEALER. I WAS TOLD I WOULD HEAR FROM THEM THE NEXT DAY. THE FOLLOWING DAY I WENT TO GET SOME ITEMS OUT OF MY CAR. ROD JOHNSON OF FOLSOM LAKE HYUNDAI SERVICE DEPT. TOLD ME THAT THEY HAD CONDUCTED A CHECK ON THE CAR AND THAT IT NEEDED A NEW ENGINE. HE STATED THE CAR WAS SLIGHTLY OVER 100,000 MILES, AND WOULD NOT BE COVERED BY THE WARRANTY, AND THE REPAIR COST IS 10,000.00. I TOLD HIM I WOULD HAVE TO GET BACK TO HIM ABOUT THE REPAIR. WHEN I GOT HOME I WENT ONLINE TO SEE IF THERE HAD BEEN A REPORT OF THIS PROBLEM. SURE ENOUGH, THERE WAS PLENTY. AND, ON TOP OF THAT ALL THE ARTICLES I CAME ACROSS STATED THE ENGINE FAILURE WAS DUE TO A MANUFACTURE DEFECT WITHIN THE ENGINE. THE ARTICLE STATES THAT IN 2016 HYUNDAI LOST A CLASS ACTION LAWSUIT IN WHICH THEY HAD TO RECALL 470,000. SINCE THEN THEY HAVE HAD TO RECALL MANY MORE. WELL OVER 1 MILLION. HYUNDAI'S REFUSAL TO REPLACE THE ENGINE HAS BEEN VERY STRESSFUL. THE DEALERS REFUSAL TO REPLACE THE ENGINE W/NO COST TO ME IS: 1) MY CAR HAS A SHORT-BLOCK, AND THOSE ENGINES HAVE NOT BEEN REPORTED. ALL PROBLEMS HAVE BEEN WITH THE LONG-BLOCKS ONLY. 2) IF I CAN PRODUCE THE ONLY OIL CHANGE INVOICE THAT IS MISSING, THEN THEY WILL REPLACE. (TOLD TO THE REPRESENTATIVE W/BUREAU OF AUTOMOTIVE REPAIR. 3) MILAGE IS 120,000 MILES. I CAN'T SELL IT, I'M STILL PAYING ON IT. I CAN'T SCRAP IT, I'M STILL PAYING ON IT. I CAN'T DONATE IT, I'M STILL PAYING ON IT. PER THE DEALERS SVC. DEPT. THE ENGINE FAILURE IS DUE TO THE DEFECTIVE ENGINE, AS OUTLINED IN THE CLASS ACTION LAWSUIT. HYUNDAI HAD TO RAISE THE WARRANTY 120,000 BECAUSE, THE PROBLEM FAILS TO SHOW IT'S SELF SOMETIMES UNTIL 80,000 TO 100,000 MILES. WHAT'S A GIRL TO DO?????