NHTSA Complaint #11141348 — 2011 DODGE GRAND CARAVAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11141348
Vehicle	2011 DODGE GRAND CARAVAN
Component	POWER TRAIN
Date of Incident	August 10, 2018
Date Filed	October 18, 2018
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TAMARA ARE ALL I WAS DRIVING HOME FROM THE HOSPITAL AND ALL OF A SUDDEN THE VAN WOULD NOT GO OVER 20 MPH. WE WERE ON THE HIGHWAY. AND IT WAS WITHOUT WARNING. I HAD TO PULL OVER AT A SERVICE STATION AND WAIT 45 MINS FOR SOMEONE TO COME. I HAD IT TOWED TO MY HOUSE THE NEXT DAY WHICH COST 150 DOLLARS. THEN I TRIED TO TAKE IT TO A SHOP TO BE FIXED BUT AFTER 1.5 WEEKS THEY SAY IT WOULD BE 2500 TO FIX. WE DIDN'T HAVE THAT BECAUSE MY HUSBAND WAS IN THE HOSPITAL FOR HEART FAILURE. SO I HAD TO GO GET ANOTHER CAR AND AM WAITING FOR THE VAN TO BE FIXED. I AM PREGNANT AND HAD MY DAUGHTER WITH ME ON THE SIDE OF THE ROAD IN A GAS STATION. WHICH WAS TERRIBLE.

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