NHTSA Complaint #11141328 — 2005 CHRYSLER CROSSFIRE

TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE. WHILE THE VEHICLE WAS STATIONARY, THE STEERING WHEEL FAILED TO UNLOCK WHEN PROMPTED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE PLASTIC PART OF THE STEERING WHEEL LOCKING PIN BECAME DULL AND WORN. AS A RESULT, THE STEERING WHEEL WAS SUBJECT TO INTERNAL FAILURE. AUTONATION CHRYSLER DODGE JEEP RAM MOBILE (3118 GOVERNMENT BLVD, MOBILE, ALABAMA 36606, (251) 202-2253) AND MERCEDES-BENZ OF MOBILE (3060 DAUPHIN STREET, MOBILE, ALABAMA 36606, (251) 472-2369) WERE MADE AWARE OF THE FAILURE AND STATED THAT THE PART TO CORRECT THE FAILURE WAS NO LONGER IN PRODUCTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.