NHTSA Complaint #11141321 — 2019 RAM 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11141321
Vehicle	2019 RAM 1500
Component	SERVICE BRAKES
Date of Incident	October 6, 2018
Date Filed	October 18, 2018
Mileage	20 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I PURCHASED THE TRUCK ON 10/4/2019. ON 10/6/2019 WAS DELIVERED TO MY HOUSE. AFTER GOING OVER THE FEATURES THE SALES REPRESENTATIVE LEFT. I TRIED BACKING THE TRUCK OUT OF THE DRIVE WAY THE TRUCK WOULD NOT BACK UP BECAUSE OF THE BRAKE SENSOR SYSTEM. THE BUTTONS TO CONTROL THE FUNCTIONS ON THE STEERING WHEEL DID NOT WORK AS WELL. I TOOK THE CAR TO THE DEALERSHIP THAT SAME DAY. IT'S BEEN SITING THERE UNREPAIIRED. THE DEAL SHIP SAYS THEY ARE UNSURE OF THE PROBLEM AND HAVE OPENED A ' STAR CASE' WITH DODGE MANUFACTURE. I HAVE CALLED EVERYDAY ASKING FOR UPDATES THEY SAY THEY DON'T HAVE ANY NEWS OR UPDATES.

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