NHTSA Complaint #11141278 — 2012 FORD F-150

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11141278
Vehicle 2012 FORD F-150
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 103,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

THEORY - VEHICLE MANUFACTURERS CAN SIMULATE OR INDUCE FAILURE OF VARIOUS PARTS/SYSTEMS THROUGH THE COMPUTER PROGRAMMING SYSTEMS THAT RUN VEHICLES CAUSING VEHICLE OWNERS TO MAKE UNNEEDED REPAIRS WHICH CREATES DEMAND FOR PARTS AND LABOR THROUGHOUT THE DEALERSHIP NETWORK. MY VEHICLE HAS HAD THE FOLLOWING ISSUES ARISE AFTER THE WARRANTY EXPIRED. 1) DASHBOARD DISPLAY OF GEAR VEHICLE IS OPERATING IN STOPPED ILLUMINATING 2) WINDSHIELD WIPER STAYS ON LOWEST INTERMITTENT SETTING AFTER WIPER IS TURNED OFF 3) VEHICLE MAKES NOISE FOR 5-10 SECONDS FOLLOWING IGNITION DURING WHICH BRAKE PEDAL IS SOFT. 4) SOUND OF GRINDING/SCRAPING FROM THE FRONT END 5) POWER STEERING IS STIFF DURING LOW SPEED TURNS MY RESPONSE TO THESE SITUATIONS WERE/ARE AS FOLLOWS: 1) CHECKED THE FUSES - EVERYTHING WAS GOOD THERE. SEVERAL MONTHS LATER THE DISPLAY ILLUMINATED AND HAS STAYED ILLUMINATED EVER SINCE. 2) THE LOCAL DEALERSHIP RECOMMENDED REPLACING A $100 PART - I CONTINUED TO SWITCH THE WIPERS ON AND OFF UNTIL WIPERS STAYED OFF. SITUATION STILL REQUIRES ON/OFF SWITCHING SOMETIMES BUT HAS IMPROVED OVER TIME 3) THE LOCAL DEALERSHIP RECOMMENDED REPLACEMENT OF A $400 BRAKE VACUUM PUMP. I CONTINUED TO WAIT FOR BRAKE PEDAL TO FIRM BEFORE OPERATING THE VEHICLE AND THE SITUATION RESOLVED TO NORMAL PRESENTLY. THAT IS TO SAY THERE IS NO PROBLEM WITH THE BRAKES. 4) TOOK THE VEHICLE IN FOR SERVICE AND INCURRED A $700+ CHARGE FOR IWES SYSTEM. DEALERSHIP SAID THE CHECK VALVES HAD STUCK OPEN AND DIRT AND DUST HAD ENTERED THE SYSTEM REQUIRING REPLACEMENT OF PARTS 5) THIS IS THE LATEST ISSUE WITH THE VEHICLE. IT ONLY HAPPENS WHEN TURNING AFTER A STOP AND DOESN'T HAPPEN EVERY DAY. I SUSPECT IT WILL RESOLVE ITSELF OVERTIME IF MY THEORY AS STATED AT THE TOP IS CORRECT.

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