NHTSA Complaint #11141239 — 2018 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11141239
Vehicle 2018 HONDA CR-V
Component ENGINE
Date of Incident
Date Filed
Mileage 1,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

BOUGHT CAR IN MAY, 2018 AT SMART HONDA, IOWA. AT 1200 MILES , DISCOVERED GAS IN MY OIL. IT SMELLED OF GAS WHEN THE HEATER WAS ON. I HAD THE OIL CHANGED AT DEALER AND KEPT THE OLD OIL SAMPLE FOR REFERENCE. CONTACTED MANUF 'S CSR ON 10/17 AND REP SAID, WE WILL CHANGE THE OIL WHEN YOU WANT BUT THERE IS NO FIX YET AND NOTHING ON THE HORIZON. I CHECKED THE OIL WHEN THE CAR WAS STATIONARY AND DRIVE ONLY SHORT DISTANCES WHEN ABSOLUTELY NECESSARY AS I FEAR STALLING AND SEIZING OF THE ENGINE OCCURS UNDER THESE CONDITIONS. THE OLD OIL HAS THE VISCOSITY OF ALCOHOL AND IS BLACK. I AM GETTING POOR (26 MPG) MILEAGE AND THE OIL STICK WAS "OVER-TOPPED." I'M CONCERNED THAT THE ENGINE RINGS AND CYLINDERS ARE EXPERIENCING PREMATURE WEAR UNDER THESE CONDITIONS, WHICH IS ONLY COMMON SENSE. I WOULD LIKE TO GIVE THE CAR BACK FOR A REFUND OR PURCHASE ANOTHER NEW CAR WITHOUT THIS ENGINE. I HAVE READ ABOUT MANY OTHERS EXPERIENCING STALLING AT DANGEROUS AND INAPPROPRIATE TIMES. I WOULD NOT SELL THIS CAR TO ANYONE UNDER THESE CIRCUMSTANCES OR TRADE IT IN TO ANYONE OTHER THAN THE DEALER SO THE VEHICLE IS BASICALLY WORTHLESS. EVEN WITH A "FIX" I WOULD BE CHANGING MY OIL EVERY 500 TO 1,000 MILES OUT OF FEAR OF STALLING ON THE HIGHWAY. NEEDLESS TO SAY I'M DEVASTATED THAT THIS COULD HAPPEN TO MY BRAND NEW CAR. I TEND TO KEEP CARS 10 YEARS. I FEEL I WILL LOSE A LOT OF MONEY AND TIME BECAUSE OF THIS LEMON. HONDA (MANUF) HAS NOT BEEN VERY HELPFUL TO ME. HONDA HAS STOPPED SELLING THIS ENGINE FOR 2019 BUT CONTINUES TO SELL 2018'S. THEY SOLD ONE TO ME WHEN THEY KNEW ABOUT THIS PROBLEM BACK IN JAN 2018 ACCORDING TO CONSUMER REPORTS. THIS ENGINE DEFECT HAS PREVENTED ME FROM ENJOYING NORMAL LIFE. I CAN'T TAKE LONG TRIPS OR DO THE THINGS I NORMALLY DO. I'M A RETIRED WIDOWER AGE 64 AND THIS IS MY ONLY CAR. PLEASE ADVISE ASAP. THANK YOU FOR YOUR TIME.

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