NHTSA Complaint #11140722 — 2018 HONDA CR-V

OUR NEW 2018 HONDA CR-EX-L HAS THE 1.5L TURBO ENGINE. AFTER 1,012 TOTAL MILES, THE OIL WAS MORE THAN A QUART HIGH AND SMELLED OF GASOLINE. I HAD CHECKED THE OIL LEVEL WHEN WE RECEIVED THE VEHICLE NEW AND IT HAD BEEN NORMAL - BETWEEN THE UPPER AND LOWER MARKS WHILE COLD. I COULD SMELL GASOLINE BOTH ON THE RAG AND COMING FROM THE CRANKCASE. I TOOK THE CAR TO THE HONDA DEALERSHIP AND COMMUNICATED THE ABOVE PLUS I EXPRESSED SAFETY CONCERNS FROM THE GASOLINE. THE DEALERSHIP CONTACTED THE REGIONAL HONDA SERVICE REP AND THEY DECIDED TO CHANGE THE OIL AND FILTER AS A TEMPORARY SOLUTION. HONDA USA PAID FOR THE OIL CHANGE AND TOLD THE DEALER THAT 'WE KNOW ABOUT THE PROBLEM AND ARE WORKING ON A SOLUTION BUT WE DO NOT HAVE ONE YET.' HONDA WAS UNABLE TO ANSWER ANY OF OUR SAFETY RELATED CONCERNS. WE ASKED ABOUT: ENGINE FIRE, FUEL VAPORS IN THE PASSENGER CABIN, ENGINE STALLING, HEATER/DEFROST NOT WORKING IN WINTER, DAMAGE TO THE ENGINE FROM FUEL CONTAMINATED OIL. ALL QUESTIONS HAD NO ANSWER FROM EITHER HONDA USA NOR FROM THE DEALER. AFTER ~ 600 MILES OF ADDITIONAL DRIVING, THE PROBLEM IS BACK AS THE OIL IS OVER-FULL AGAIN. IT IS LOOKING LIKE THE OIL WILL NEED TO BE CHANGED EVERY 800 MILES OF DRIVING. WE REMAIN CONCERNED ABOUT THE HEALTH AND SAFETY RISKS OF THE VEHICLE DUE TO THE FUEL ACCUMULATING IN OIL PROBLEM. WE ASSUME THAT THE GASOLINE IS ACCUMULATING IN THE OIL DURING ENGINE RUNNING USEAGE OF THE VEHICLE; SO INJECTOR SPRAY IS WRONG RATHER THAN A FUEL-LINE LEAK.