NHTSA Complaint #11140597 — 2009 FORD ESCAPE

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED ON SEVERAL OCCASIONS AND WAS DIFFICULT TO TURN LEFT OR RIGHT. THE CONTACT RESTARTED THE VEHICLE CONTINUOUSLY IN AN EFFORT TO CORRECT THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND ALSO RECURRED WHILE IN REVERSE GEAR. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: CAS-15831770. THE FAILURE MILEAGE WAS UNKNOWN.