NHTSA Complaint #11140511 — 2012 GMC CANYON

THERE IS A PROBLEM WHIT THE PASSLOCK SYSTEM . OFTEN 3 TIMES IN THE PAST 3 DAYS THE TRUCK WILL NOT START. THE SECURITY LOCK DASH LIGHT FLASHES AND THE SECURITY SYSTEM WILL NOT ALLOW THE TUCK TO START . AFTER EXACTLY 10 MIN THE SECURITY SYSTEM TIMES-OUT AND RESETS ALLOWING THE TRUCK TO START . THIS IS A PROBLEM ON MANY CHEVY AND GMC VEHICLES AND HAS BEEN ONGOING SINCE 1998..OFTEN I AM IN SITUATIONS WHERE I JUST CANT SIT AND WAIT THE 10 REQUIRED MINUTES. TWICE I WAS AT THE AIRPORT. ONCE I WAS AT THE HOSPITAL . I HAVE BEEN TO THE GMC DEALERS FOR THEIR HELP . YET THE DEALERS CLAIM NOT TO HAVE EVER HEARD OF SUCH A PROBLEM . I DO NOT BELIEVE THEM . THERE ARE FAR TOO MANY PEOPLE WITH THE SAME ISSUE .BUT THEIR SOLUTION IS TO REPLACE THE ENTIRE S1TEERING COLOM THERE REALLY NEEDS TO BE A FIX AND THE MANUFACTURES MUST HAVE A FIX THAT DOES NOT REQUIRE REPLACING PARTS WILLY-NILLY IN SOME HOPE OF GETTING OWNERS JUST OUT OF THE SHOP . YOUTUBE HAS MANY VIDEOS OF DESPERATE OWNERS TRYING TO FIND A FIX. MOST REQUIRE DISABLING THE SECURITY SYSTEM . .PLEASE HELP.