NHTSA Complaint #11140498 — 2014 KIA SOUL FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11140498
Vehicle	2014 KIA SOUL
Component	FUEL/PROPULSION SYSTEM
Date of Incident	July 7, 2014
Date Filed	October 15, 2018
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

4 TIMES WILE DRIVING THE ENGINE STARTED TO SMOKE SO BAD THE CARS BEHIND HAD TO STOP. THE VERY FIRST TIME WAS 6 WEEKS AFTER WE BOUGHT THE CAR. TOOK IT TO THE KIA DEALER THEY RECREATED THE ISSUE AND SAID THAT THE PROBLEM WAS A FLAW IN THE ENGINE HEAD. KIA SAID I HAD TO WAIT TILL THEY MAKE A RECALL. 3 MONTHS AFTER THAT ISSUE IT HAPPENED AGAIN, WE WERE SITTING IN AN INTERSECTION WHEN A TRUCK WAS GOING TO HIT US. I FLORED THE GAS AND A BUNCH A SMOKE CAME OUT IT BOGED BUT WE GOT OUT OF THE WAY IN TIME. KIA TOOK THE VAULVE COVER OFF AND IT LOOKED LIKE TAR. HOW CAN THAT BE POSIBLE WHEN IT WAS NOT EVEN DRIVEN THE FIRST 3,000 MILES FOR THE OIL CHANGE??? WE ARE PAYING FOR A CAR THAT HAS BEEN SITTING IN MY DRIVE WAY FOR OVER A YEAR NOW. TO SCARED TO DRIVE IT.

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