NHTSA Complaint #11140216 — 2015 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11140216
Vehicle 2015 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage 37,225 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

ALL THE SADEN NO METER READ ANY HIGH TEMPERATURE, WHEN I RETURN FROM AIRPORT TO MY HOUSE (NO MORE THAN 50 KM)>> I HEARED THE STRONG SOUND OF ZZZZZZZZZZZZZZZZZ,, I STOPED THE CAR, AND OPEN THE COVER OF THE ENGINE ,,TO FIND SOMETHING LIKE MILK SPETING IN A FORM OF BURKANING LAVA...I TOW THE CAR TO THE AGENTS ASK THE CO. TO CHECK ,,THEY OPEN THE ENGINE TO SMALL PARTS AND NEVER GAVE ME ANY REPORT TILL TODAY>> INSTEAD HE REFUSE TO APPLY THE WARRENTY ??!! AND SAID THE ENGINE MIX WATER AND OIL,, BECOUSE THE RADIATER DAMEGED.!!??. IN SPITE THERE IS< AS I SAID< NO TEMPERATURE RISE AT THE TIME IN THE CAR METER AT ALL !!>> I COMPLAIN TO OUR MINISTRY OF COMMERESE.. AGAIN THEY DID NOTYHING.??..I TOOK THE CAR OUT SIDE THE AGENCY AND BOUGHT NEW ENGINE ( COSTE ME ALOT) AM USING THE CAR AGAIN WITH THE SAME ORIGINAL RADIATOR <WHICH OUT SIDE THE AGENCY THEY ASURE ME, ITS NOTHING WRONG WITH IT>>??..NOW ALMOST 6 MONTHS, SINCE 18-4-2018>>> WHICH AM USING THE CAR WITH THE SAME RADIATOR >>> TAKE INTO COSIDERATIONS I DID IN THE AGENCY THE 52932 KM, FULL MAINTANANCE THE 50000 KM MAINTANANCE (WITH CHANE OIL AND FILTER) AND AT 58119KM AGAIN CHANGE OIL AND OIL FILTER WITH STANDARD CHEKINGS OTHERS LIKE WATER >>ETC >>>THE ENGIN GIVE UP(MIX WATER +OIL) WITHOUT TEMP. INCRESE???!! AT 59909 KM.. WHERE THE WARRENTY IS 3 YEARS OR 60000 KM..PLEASE CHECK THESE CARS FROM SUCH A DENGEROUS ACT... IF I DID NOT HEAR THE NOISE AND STOP THE ENGINE MIGHT BE ON FIRE>> HONDA AGENCY ABDULLAH HASHIM CO.LTD, RIYADH, KSA.....THANK YOU

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