NHTSA Complaint #11140155 — 2008 BMW 750LI

I DROPPED OFF MY 2008 BMW 750 LI ON OCTOBER 11, 2018 TO THE CONCORD BMW DEALER FOR THE DOOR LATCH RECALL. RECALL # 17V-328. I HAD MENTIONED TO THE SERVICE WRITER THAT THE PASSENGER SIDE FRONT DOOR AND DRIVER SIDE REAR DOOR NOT CLOSE COMPLETELY SOMETIMES. AND OCCASIONALLY BECOME HALF CLOSED AND DASHBOARD WARNING LIGHT ON WHILE DRIVING. THE SERVICE WRITER SAID HE WILL CHECK ALL 4 DOORS FOR THIS RECALL. WHEN I PICK UP THE VEHICLE ON OCTOBER 12, 2018, I DISCOVERED THAT THE 2 DOOR LATCHES THAT STILL NOT WORK PROPERLY. I TALKED TO THE SERVICE WRITER REGARDING THE DOOR LATCHES STILL HAVE THE SAME PROBLEM PRIOR TO LEAVING. HE EXPLAINED TO ME THAT THE RECALL IS ONLY FOR REPROGRAM THE DEFECTIVE CODE AND IT DOES NOT COVER THE DOOR LATCH NOT WORK REPAIR. I WOULD LIKE TO KNOW IF THE REPROGRAM IS A SOLE REMEDY FOR THIS SAFETY RECALL. ENCLOSED PLEASE FIND A COPY OF THE CONCORD BMW DEALER'S INVOICE # 888479 DATED OCTOBER 12, 2018. THANK YOU FOR YOUR KIND ATTENTION AND LOOKING FORWARD TO YOUR EARLY REPLY!