NHTSA Complaint #11140105 — 2018 FORD MUSTANG STEERING

Complaint Details

ODI Number	11140105
Vehicle	2018 FORD MUSTANG
Component	STEERING
Date of Incident	September 27, 2018
Date Filed	October 13, 2018
Mileage	16,523 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

HOURS FROM HOME AND POWER STEERING FAILED. DEALER SAID THE STEERING ASSIST SYSTEM IS GONE 16523 MILES ON THE CAR. HAD TO LEAVE THE CAR THERE AND WAS GIVEN A RENTAL. NO ESTIMATED TIME OF REPAIR, PART IS ON NATIONAL BACK ORDER. NO WARNINGS STEERING JUST FAILED SUDDENLY.VEHICLE WAS IN MOTION WHEN IT QUIT. OUR DEALER WHERE WE LIVED SEARCHED AND FOUND 1 PART AVAILABLE IN THE COUNTRY. HAVE TO PICK UP MY CAR. NO LONGER FEEL SAFE OR CONFIDENT IN DRIVING THE CAR BECAUSE WHEN IS IT GOING TO HAPPEN AGAIN.

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