NHTSA Complaint #11139974 β€” 2010 CHEVROLET IMPALA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11139974
Vehicle 2010 CHEVROLET IMPALA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 95,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

WHEN I FIRST PURCHASE MY CAR FROM A USED CAR DEALER WHICH IS SMART AUTO DEALER, 2 WEEKS LATER MY VEHICLE WILL START TO HAVE ISSUES WHILE MY VEHICLE IS IN MOTION ON THE SERVICE STREETS. WHENEVER I AM MAKING A LEFT TURN MY ALERT ALARM WILL LIGHT UP ON DASH STATING SERVICE BRAKE ASSIST , SERVICE STABILITRAK , SERVICE TRACTION CONTROL AND ABS LIGHT, THIS WILL GO ON & OFF, BUT NOW IT STAYS ON CONSTANTLY. WHILE TURNING LEFT, THERE WILL BE A GRINDING NOISE, CAR TENDS TO REDUCE ITS POWER, LIKE ITS HARD FOR ME TO TAKE OFF AND MY VEHICLE WILL KICK SO HARD, LIKE SOMETHING IS LOCKING. ALSO ANOTHER ISSUE IS WHILE PARKED ON A SLANTED CARPORT, MY VEHICLE WILL NOT GO INTO REVERSE GEAR. I FEEL LIKE MY VEHICLE IS GOING TO BREAK BECAUSE, I HAVE TO FORCE IT TO GET INTO REVERSE GEAR, THAT THE VEHICLE WILL MAKE THE LOUDEST NOISE, LIKE MY AXLE IS GOING TO BREAK ON ME. ACCORDING TO THE DEALERS SERVICE DEPARTMENT ITS NOT SHOWING UP ON THERE DIAGNOSTIC AS ANY ISSUES. CAN SOMEONE PLEASE TELL ME IF THERE IS A RECALL ON MY VEHICLE? THERE WAS A KNOWN RECALL, BUT MY VIN# IS NOT SHOWING UP. DEALERS ARE TRYING TO CHEAT ME

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