NHTSA Complaint #11139647 — 2012 FORD TRANSIT CONNECT

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11139647
Vehicle	2012 FORD TRANSIT CONNECT
Component	VISIBILITY/WIPER
Date of Incident	April 15, 2018
Date Filed	October 11, 2018
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE. THE DRIVER'S VIEW WAS OBSTRUCTED WHILE DRIVING IN THE RAIN ON MORE THAN ONE OCCASION. LUTHER FAMILY FORD (3302 36TH STREET SOUTH, FARGO, NORTH DAKOTA 58104, (701) 282-2350) DIAGNOSED THAT THE RIVETS ON THE WIPERS WERE TOO SHORT AND THE PIVOT PIN WAS FAULTY. THE CONTACT STATED THAT THE RIVETS ON THE WINDSHIELD WIPERS WERE REPLACED, BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V374000 (VISIBILITY) AS A POTENTIAL CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

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