NHTSA Complaint #11139462 — 2013 FIAT 500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11139462
Vehicle 2013 FIAT 500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 77,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

EXPERIENCED DIFFICULTY SHIFTING GEARS, AND ONCE THE CAR STOPPED ON THE HIGHWAY; WAS ABLE TO GET IT INTO THIRD GEAR TO MOVE THE CAR. ONCE THE VEHICLE WAS PARKED 10/09/2018 I WAS UNABLE TO ENGAGE THE GEARS; THE MANUAL GEARSHIFT WOULD NOT ENTER ANY GEAR. EXTREMELY DANGEROUS WHILE ON THE ROAD, AS YOU ARE UNABLE TO MOVE THE VEHICLE. THE VEHICLE WAS TOWED. I CALLED FCA AND THEY ADVISED THAT THIS IS NOT PART OF THE RECALL, BUT THE VEHICLE IS EXPERIENCING EXACTLY THE SAME ISSUES AS THOSE INCLUDED IN THE RECALL. I WOULD HAVE TO PAY OUT OF POCKET TO TOW THE THE VEHICLE A 2ND TIME TO A FCA REPAIR SHOP WITH NO GUARANTEE THAT A) THEY CAN FIX IT; B) THEY WILL COVER ANY OF THE COSTS INCURRED; C) THEY WOULD INCLUDE THIS INFORMATION OR VEHICLE IN THE REPORTING OF THOSE AFFECTED BY THE (ALREADY KNOWN) S34 RECALL. VEHICLE HAS LESS THAN 80K MILES AND I CONSISTENTLY BROUGHT IT TO FCA DEALERSHIP AND SERVICE CENTERS SINCE PURCHASE. I AM THE ORIGINAL OWNER.

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