NHTSA Complaint #11139408 — 2018 HONDA CR-V

ON OR ABOUT OCTOBER 5TH, AFTER READING CONSUMER REPORTS ARTICLE ABOUT FUEL IN THE ENGINE OIL I WENT AND SMELLED MY 2018 HONDA CR-V'S AWD EX OIL DIP STICK AND SMELLED A VERY STRONG ODER OF FUEL. ON MONDAY OCT. 8TH I CALLED MY HONDA DEALERSHIP AND THEY ADVISED TO SCHEDULE SERVICE FOR A CHECK OF THE ISSUE. ON TUESDAY OCT 9TH I BROUGHT MY CR-V IN FOR SCHEDULED SERVICE CHECK, THE FOLLOWING IS THE SUMMARY OFF THE CUSTOMER'S COPY OF THE INVOICE. "CUSTOMER STATES THERE IS A FUEL SMELL MIXED WITH OIL STATES DIPSTICK SMELL LIKE FUEL - CHECK AND ADVISE ADVISED CUSTOMER THIS IS A KNOWN ISSUE AND HONDA HAS YET TO COME UP WITH A COUNTER MEASURE FOR ISSUE AT THIS TIME ADVISED CUSTOMER HE WILL BE NOTIFIED WHEN FIX IS AVAILABLE." I WILL REPEAT "THIS IS A KNOW ISSUE AND HONDA HAS YET TO COME UP WITH COUNTER MEASURE FOR ISSUE" I WAS VERBALLY ADVISED THAT MY VEHICLE WAS REPORTED TO HONDA AS HAVING THE "KNOWN ISSUE", I WAS ALSO ADVISED THAT THIS ISSUE HONDA BELIEVES IS RELATED TO COLDER CLIMATES. I TAKE THAT TO MEAN HONDA IS AWARE EVERY CR-V WITH THE 1.5 LITER TURBO ENGINE (DREAM ENGINE) HAS THIS ISSUE BUT IT ONLY MANIFESTS ITSELF IN COLDER CLIMATES. ALSO INTERESTING IS HONDA IS WAITING TO SHIP THE 2019 MODELS UNTIL FIX IS AVAILABLE, BUT NOT TAKING 2018 MODELS OFF THE MARKET BECAUSE THAT WOULD MEAN HONDA IS RECALLING THE VEHICLE.