NHTSA Complaint #11139299 — 2016 TOYOTA RAV4

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. AFTER THE VEHICLE WAS STARTED AND THE GEAR SHIFTER WAS PLACED IN DRIVE, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT WAS ABLE TO SLOW THE VEHICLE DOWN WITHOUT A CRASH. ON A SEPARATE OCCASION, WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED TO 55 MPH. THE CONTACT WAS ABLE TO STOP THE VEHICLE AGAIN. THE CONTACT STATED THAT THE VEHICLE THEN IDLED AT AN EXTREMELY HIGH RPM. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. CITY TOYOTA (255 SAN PEDRO RD, DALY CITY, CA 94014, (650) 204-8135) WAS CONTACTED AND STATED THAT THE SERVICE MANAGER WOULD GIVE THE CONTACT A CALL BACK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1810082932. THE APPROXIMATE FAILURE MILEAGE WAS 43,744.