NHTSA Complaint #11133492 — 2012 DODGE GRAND CARAVAN

WHILE IN MOTION AT LOW SPEED THE ENGINE SUDDENLY STOPS RUNNING. THE POWER STEERING SEIZES UP & I HAVE TO MANUALLY STEER TO THE SIDE OF THE ROAD.THE CHECK ENGINE LIGHT COMES ON, WHEN I RESTART THE CAR. EACH TIME IT HAS HAPPENED, FORTUNATELY NO ONE HAS BEEN BEHIND ME. THE DEALERSHIP THAT WE PURCHASED IT FROM SAID THAT IT WAS A CAM SHAFT PROBLEM. AFTER PAYING $1000+ IN REPAIRS TO FIX THIS PROBLEM, IT STILL CONTINUES TO HAPPEN.WE HAVE CONTACTED THE DEALERSHIP AND THEY TOLD ME THAT I NEEDED AN OIL CHANGE. I BROUGHT IT IN FOR AN OIL CHANGE & IT CONTINUES TO SHUT DOWN WHILE DRIVING. THE DEALER THEN TOLD ME THAT IT IS ANOTHER CAM SHAFT & THEY HAVE NO WAY OF KNOWING WHICH ONE. THE CHECK ENGINE LIGHT NO LONGER GOES ON & IT DOES NOT STORE CODES WHEN THIS HAPPENS. SEVERAL TIMES WE HAVE CONTACTED "CHRYSLER CUSTOMER CARES" & THEY JUST TAKE DOWN OUR CONTACT INFO, REGISTER OUR PROBLEM & DO NOT FOLLOW UP. THIS IS A 2012 GRAND CARAVAN WITH APPROX. 92K+ MILES. WE HAVE NOT RECEIVED A RECALL NOTICE REGARDING THIS PROBLEM.