NHTSA Complaint #11133374 — 2017 FORD FLEX

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11133374
Vehicle 2017 FORD FLEX
Component WHEELS
Date of Incident
Date Filed
Mileage 24,963 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

DURING A ROUTINE OIL CHANGE AND MULTIPOINT INSPECTION ON 10-2-2018, IT WAS BROUGHT TO MY ATTENTION THAT I NEEDED NEW TIRES IN THE VERY NEAR FUTURE. MY ODOMETER READ 24,963. I HAVE ALREADY REPLACED THE RIGHT FRONT TIRE DUE TO A BLOW OUT. ON THE ATTACHED DOCUMENT, TIRE TREAD DEPTH FOR THE 3 TIRES NOT REPLACED IS INDICATED AS "ATTENTION REQUIRED" 3/32" AND LESS". I PURCHASED THE CAR IN NOVEMBER 2017 WITH APPROXIMATELY 6,000 MILES INDICATED ON THE ODOMETER. THE ADVISOR AT THE FORD SERVICE CENTER WAS VERY SURPRISED AND PUZZLED. SHE CHECKED TO SEE IF THE TIRES HAD A RECALL NOTICE, BUT THEY DID NOT.

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