NHTSA Complaint #11133255 — 2010 BMW 328XI

TL* THE CONTACT OWNS A 2010 BMW 328XI. WHILE DRIVING APPROXIMATELY 25 MPH, THE SEAT BELT CHIME ON THE FRONT PASSENGER SIDE SOUNDED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THERE WAS NO PASSENGER OCCUPYING THE SEAT. AFTER THE LAST INCIDENT ON SEPTEMBER 24, 2018, THE FAILURE OCCURRED EVERY DAY. THE ONLY WAY TO STOP THE CHIME WAS BY ENGAGING THE LATCH ON THE SEAT BELT BUCKLE. THE VEHICLE WAS TAKEN TO WINSLOW BMW OF COLORADO SPRINGS (5845 N NEVADA AVENUE, COLORADO SPRINGS, CO 80918) WHERE IT WAS DIAGNOSED THAT THE SENSOR MAT ON THE FRONT PASSENGER SIDE WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.