NHTSA Complaint #11133133 — 2015 RAM 1500

WHILE LEAVING WORK, I TURNED MY STEERING WHEEL AND IT WAS EXTREMELY HARD TO TURN. IT WAS EXTREMELY UNSAFE AND I HAD TROUBLE KEEPING THE VEHICLE WITHIN A SINGLE LANE. THEN THE STEERING WHEEL WOULD JERK BACK AND FORTH AT TIMES. I IMMEDIATELY TOOK THE VEHICLE BACK TO WHERE I PURCHASED THE VEHICLE. THEY ADVISED THAT THE ELECTRIC POWER STEERING ON MY VEHICLE NEEDED TO BE REPLACED. I LOOKED ONLINE THAT SIMILAR 2015 RAM'S ACTUALLY HAD A RECALL ON THIS EXACT PART, BUT MY VEHICLE WAS NOT INCLUDED FOR THE RECALL. MY 3YR/36K WARRANTY HAD JUST EXPIRED IN MAY 2018, BUT I PURCHASED AN EXTENDED WARRANTY. THE DEALERSHIP ADVISED ME THE PART WAS COVERED BY THE EXTENDED WARRANTY AND THEY HAD ORDERED THE PART. THEY ADVISED THE PART WAS BACK ORDERED UNTIL THE MIDDLE OF SEPTEMBER 2018. I SPOKE WITH THE DEALERSHIP TODAY, 10-3-18,AND THEY STATED THE PART WOULD NOT BE IN AT THE EARLIEST 11-26-18. POSSIBLY NOT UNTIL NEXT YEAR.