NHTSA Complaint #11133095 — 2014 VOLKSWAGEN JETTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11133095
Vehicle 2014 VOLKSWAGEN JETTA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 72,124 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I STARTED THE CAR WITH THE KEY FOB FROM THE DEALERSHIP AND UPON RETURNING HOME FOUND THAT THE KEY WOULD NO LONGER TURN BACK/DISENGAGE/COME OUT OF THE IGNITION (KEY HOLE ON THE STEERING COLUMN). THE CAR NOW RUNS NON-STOP UNTIL THE FUEL IS GONE. THERE ARE NO OTHER ITEMS/KEYS ATTACHED TO THE KEY FOB TO GIVE ANY KIND OF ADDED WEIGHT OR BEND TO THE KEY FOB. UPON LOOKING ONLINE, I'VE REALIZED THIS TO BE A COMMON PROBLEM WITHIN THE COMMUNITY OF JETTA OWNERS AND NOW KNOW THE THE ISSUE IS COVERED UNDER AN EXTENDED WARRANTY FOR MODEL YEARS 2012-2013 WHICH REALLY MAKES ME WONDER IF VW KNEW ABOUT THE PROBLEM AND JUST DIDN'T CARE SINCE THE ISSUE STILL OCCURS IN NEWER MODELS. I THINK THIS SHOULD BE COVERED UNDER ANOTHER EXTENDED WARRANTY FROM VOLKSWAGEN, OR ADDED TO THE EXISTING EXTENDED WARRANTY OF THE 2012-2013 MODEL JETTAS.

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