NHTSA Complaint #11132855 — 2015 GMC CANYON

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT SHE COULD NOT REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO JIM CAUSLEY BUICK GMC (38111 S GRATIOT AVE, CLINTON TWP, MI 48036, (866) 774-0267). THE DEALER STATED THAT SINCE THE WARRANTY WAS EXPIRED, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER DENIED THE CONTACT'S REQUEST FOR REIMBURSEMENT SINCE THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 26,000. *TT UPDATED 11/29/18*JB