NHTSA Complaint #11132840 — 2013 TIFFIN ALLEGRO

TL* THE CONTACT OWNS A 2013 TIFFIN ALLEGRO 36LA MOTOR HOME. THE CONTACT STATED THAT SEVERAL DOORS ON THE MOTOR HOME WOULD NOT CLOSE PROPERLY. WHILE IN A SECOND VEHICLE DRIVING BEHIND THE MOTOR HOME, IT WAS OBSERVED THAT THE PASSENGER SIDE OF THE MOTOR HOME WAS LEANING LOWER THEN THE DRIVER SIDE. UPON INSPECTION, IT WAS DISCOVERED THAT THE WELDING ATTACHING THE RV SECTION TO THE CHASSIS OF THE VEHICLE WAS FRACTURED AND DAMAGED, CAUSING THE RV BODY TO LEAN AND BECOME IMBALANCED AND THE DOORS TO BECOME DIFFICULT TO SECURE. IN ADDITION, AN ELECTRICAL WIRE HARNESS WAS DAMAGED AND CAUSED SEVERAL LIGHTS NOT TO OPERATE. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,000. *DT *DT CONSUMER STATED ON OCTOBER 4TH THE REPAIR SHOP SAID THAT THEY WILL FIX IT BUT WE HAVE NOT HAD ANY COMMUNICATION SINCE AND THEY HAVEN'T MAD ARRANGEMENTS TO PICK UP THE UNIT. APPEARS THAT BOX/RV FRAME TACKE TO CHASSIS BUT NEVER WAS FINAL WELDED. UPDATED 10/18/18*JB *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' UPDATED 12/06/18*JB