NHTSA Complaint #11132729 — 2009 CADILLAC CTS

IN LATE AUGUST 2018, AT OR ABOUT 66,000 MILES THE CHECK ENGINE LIGHT ILLUMINATED. CAR WENT TO A CADILLAC DEALER FOR DIAGNOSIS AND REPAIR. CODES THAT WERE READ WERE; P0008 & P0017 INDICATING A TIMING CHAIN WEAR ISSUE. TIMING CHAIN WAS REPLACED AT A PERSONAL COST OF $2281.83. THE DEALER AND CADILLAC CUSTOMER ASSISTANCE CENTER INFORMED ME THAT THIS VIN # WAS NOT COVERED UNDER SERVICE BULLETIN 11340C SPECIAL COVERAGE ADJUSTMENT, WHICH SUPPOSEDLY COVERED 2007-2009 CADILLACE CTS VEHICLES. THIS ISSUE COULD HAVE MONUMENTAL SAFETY ISSUES IF THE TIMING CHAIN WERE TO BREAK WHILE DRIVING, RENDERING THE VEHICLE AND OCCUPANTS DANGEROUSLY EXPOSED TO A TRAFFIC COLLISION. CAR 3WAS IN MOTION WHEN CHECK ENGINE LIGHT ILLUMINATED.