NHTSA Complaint #11132374 — 2012 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11132374
Vehicle 2012 JEEP GRAND CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

VEHICLE IN MOTION, BUT DECELERATING FROM HIGHER SPEED TO A STOP OR LOWER SPEED. ENGINE SHUTS OFF. NO WARNING/DASH LIGHTS COME ON EVERYTHING ELSE (RADIO, LIGHTS) CONTINUE TO WORK. THE ONLY WAY TO KNOW THE ENGINE IS NO LONGER RUNNING IS THE POWER STEERING AND POWER BRAKES DON'T WORK AND THE RPM ON THE TACHOMETER GO TO ZERO. CAR TYPICALLY WILL RE-START WITH NO ISSUE, BUT WILL ALMOST IMMEDIATELY STOP AGAIN. WHEN THE CAR SITS FOR ABOUT 15-20 MINUTES, IT'LL START RIGHT UP AND DRIVE FINE. THERE HAS NOT BEEN A PATTERN, OTHER THAN SLOWING DOWN. IT'S STALLED ON ME THE FOLLOWING TIMES AND SITUATIONS: * SLOWING DOWN TO TURN RIGHT OFF THE HIGHWAY - WAS RAINING, STARTED RIGHT UP AFTER STALL RAN FINE (2014) * SLOWING DOWN TO A COMPLETE STOP AT AN INTERSECTION, WOULD RESTART, BUT NOT STAY RUNNING. WAITED 20 MINUTES FOR TOWTRUCK AND THE VEHICLE STARTED RIGHT UP. (2016) * SLOWING TO A STOP FOR LIGHT IN TOWN, STARTED RIGHT UP, BUT WOULD NOT REMAIN RUNNING, WAITED 20 MINUTES RAN FINE (2016) * STALLED IN STOPPED TRAFFIC. STARTED RIGHT UP WAS ABLE TO DRIVE TO A PARKING LOT BUT STALLED AGAIN AND WOULD NOT RESTART FOR 15-20 MINUTES. RAN FINE ONCE STARTED AGAIN. (2017) * STALLED IN STOP AND GO TRAFFIC ON I-95 IN PHILADELPHIA. STARTED RIGHT UP AGAIN, BUT HAD TO WAIT 20 MINUTES FOR IT TO REMAIN RUNNING (03/2018) * STALLED WHEN COMING TO A STOP FOR STOP SIGN. WOULDN'T START RIGHT UP. HAD TO WAIT 15-20 MINUTES THEN IT STARTED AND RAN FINE. (09/29/2018) HAVE TAKEN TO THE JEEP DEALER ON THE THREE EARLIER OCCASIONS, HOWEVER, THEY INDICATE THAT THEY ARE UNABLE TO REPLICATE THE SITUATION AND THERE ARE NO ENGINE CODES TO REVIEW - THEREFORE THEY ARE UNABLE TO CORRECT THE SITUATION. SO I HAVE BEEN DRIVING THE VEHICLE AS IS, BUT AFTER THE LAST TWO TIMES OF THIS OCCURRING I MUST REMEDY THE ISSUE. ASSISTANCE WILL BE GREATLY APPRECIATED.

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