NHTSA Complaint #11132332 — 2011 DODGE RAM 1500

ON 5/30/2017 WE HAD THE REAR END REPLACED ON MY 2011 DODGE RAM 1500 BY THE DEALER IN OCEAN NJ. I EXPLAINED TO THEM BEFORE THE WORK WAS DONE THAT THERE WAS A RECALL ON THE PINION BEARING THAT I JUST HAD DONE PREVIOUSLY. I EXPLAINED THAT WAS MORE THAN A COINCIDENCE THAT THE REAR END WOULD HAPPEN TO GO AND WAS NOT DAMAGED BEFORE RECALL WAS DISCOVERED. THEY DECIDED THEY I WOULD HAVE TO PAY FOR LABOR AND THEY WOULD PAY FOR THE PARTS, WHICH COST ME $1032.00 AND THEY PAID $727.00. THIS REAR END PROBLEM WAS ALL OVER SOCIAL MEDIA , BLOGS AND FORUMS ABOUT PEOPLE HAVING SAME ISSIUE. I WAS ALSO NEVER TOLD ABOUT BUYBACK PROGRAM THAT WAS ANNOUNCED, AND WHEN I ASKED DEALER THEY SAID TO ME THAT THE 2011 DODGE WAS NOT INCLUDED IN THE PROGRAM WHICH WAS NOT TRUE AT ALL.