NHTSA Complaint #11132317 — 2017 JEEP RENEGADE

WHILE DRIVING MY VEHICLE JERKS AND LUNGES FORWARD WHEN SHIFTING GEARS. AS I AM DRIVING I WILL HEAR A LOUD CLUNK NOISE, WHICH THEN RESULTS IN MY ENGINE STALLING OUT. IT HAS HAPPENED WHILE DRIVING ON THE HIGHWAY. I'VE NOTICED IT HAPPENS WHEN I MUST ACCELERATE QUICKLY OR WHEN I RELEASE THE GAS PEDAL. ON THE PANEL SOON AFTER THE CLUNK A MESSAGE APPEARS STATING THAT THE CAR MUST BE SHIFTED TO PARK IN ORDER TO DRIVE. I AM AFRAID TO DRIVE MY CAR AS I PURCHASED IT TO ENSURE THE SAFETY OF MY SON. IT HAS BEEN A NIGHTMARE EACH TIME I ATTEMPT TO DRIVE IT. DEALERSHIP SAYS IT'S NORMAL FOR 2.4L TRANSMISSIONS TO DO THIS, MAIN CAUSE IS LOW OIL. I HAVE FOUND THAT IT STILL HAPPENS AFTER A FRESH OIL CHANGE. THE CAR ONLY HAS 15,000 MILES ON IT. NO HARSH DRIVING HAS BEEN DONE. THIS ISSUE NEEDS TO BE FIXED. THIS ISSUE PUTS EVERY DRIVER ON THE ROAD AT THE SAME TIME AT RISK. THESE ENGINES ARE LEMONS.