NHTSA Complaint #11132092 — 2016 VOLKSWAGEN JETTA

ELECTRICAL SYSTEM:IGNITION:SWITCH issue reported to NHTSA

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Complaint Details

ODI Number	11132092
Vehicle	2016 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM:IGNITION:SWITCH
Date of Incident	March 30, 2018
Date Filed	September 28, 2018
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT HAD DIFFICULTY TURNING THE KEY IN THE VEHICLE'S IGNITION SWITCH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STONE MOUNTAIN VOLKSWAGEN (3500 STONE MOUNTAIN HWY, SNELLVILLE, GA) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

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