NHTSA Complaint #11132037 — 2013 HYUNDAI TUCSON

A WEEK BEFORE GOING ON VACATION, I JUST HAD AN INSPECTION AND OIL CHANGE DONE. THE CAR PASSED INSPECTION WITHOUT ISSUE. I'VE HAD THIS VEHICLE SERVICED ON TIME SINCE I BOUGHT IT IN 2015. I NEVER HAD ANY ISSUES WITH THE CAR PRIOR TO THIS. I WAS REACHING THE END OF AN 8 HOUR DRIVE WITH THE CAR. WE JUST CROSSED THE PA STATE LINE. I WAS DRIVING IN THE PASSING LANE ON THE INTERSTATE, GETTING UP TO SPEED, AND I JUST HIT 60 MPH WHEN THE CAR MADE A RATTLING NOISE AND I WAS NOT ABLE TO ACCELERATE PAST 60 MPH. WE WERE ABLE TO PULL OVER TO THE SHOULDER. THE CHECK ENGINE LIGHT CAME ON. WE PROCEEDED TO TURN THE CAR OFF AND CHECK THE OIL WHICH WAS FINE. THERE WAS NO SMOKE COMING FROM THE VEHICLE. WE ATTEMPTED TO RESTART THE CAR BUT THE ENGINE JUST KEPT TURNING OVER. WE WAITED AN HOUR FOR A TOW TRUCK AND DURING THE SHORT AMOUNT OF TIME THE CAR LOST ALL POWER. WE HAD IT TOWED TO A HYUNDAI DEALERSHIP WHERE THEY PROCEEDED TO TELL US THE CAR ENGINE WAS BLOWN AND IT WOULD NEED TO BE REPLACED. HOWEVER, THERE WAS NO EXISTING REFURBISHED ENGINES IN THE COUNTY WE WERE IN OR WHERE WE LIVE. MY CAR NOW CONTINUES TO SIT AT THE HYUNDAI DEALERSHIP FOR THE PAST 2 WEEKS AWAITING TILL I HAVE THE MEANS TO TOW IT UP TO WHERE I LIVE. NOW I AM STUCK WITH NO CAR AND STILL MONEY TO OWE ON THE LOAN.