NHTSA Complaint #11132022 — 2011 MERCEDES-BENZ C300
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11132022 |
| Vehicle | 2011 MERCEDES-BENZ C300 |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 100,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
MY CAR HAS TWO RECALLS FOR THE AIRBAGS WHICH MEANS MY CAR CAN NOT BE TRADED IN BECAUSE IT'S NOT RESALEABLE. THESE RECALLS ARE NOT MINORITY'S AND WE RISK SERIOUS INJURY OR POSSIBLE DEATH BECAUSE MERCEDES CAN FIX THE PROBLEM. REASSURANING KNOWING IF YOU'RE EVER IN AN ACCIDENT YOUR AIRBAGS MAY DISTINCTION DURING IMPACT OR BE THE REASON YOU DIE. I'M STUCK WITH THIS CAR UNTIL THE REMEDIES ARE AVAILABLE, BUT I'M ALSO STUCK WITH RISKING MY LIFE. I STARTED HAVING TRANSMISSION PROBLEMS WITH HESITATING TO SPEED UP FROM A STOP OR SLOWER SPEED. THE DEALERSHIP SAID IT WAS MY INTAKE MANIFOLD FLAP THAT NEEDED TO BE REPLACED. OF COURSE THAT WASN'T THE PROBLEM AND IT'S GETTING WORSE. I HAD IT LOOKED AT AGAIN TO BE TOLD NOTHING WAS WRONG AND NO CODES WERE DISPLAYED DURING THE DIAGNOSTIC CHECK. MEANWHILE MY CAR GETS WORSE BY THE WEEK AND MY TRANSMISSION FEELS LIKE SOMETHING IS CLEARLY WRONG. FOR THE THIRD TIME I HAD IT CHECKED AND THIS TIME HAD A TECHNICIAN RIDE WITH ME. HE NOTED THE HESITATING FEELING WHILE DRIVING AND VALIDATED MY CONCERNS. HE SAID HE PERSONALLY BELIEVES MY TRANSMISSION IS MALFUNCTIONING BUT MERCEDES IS COVERING THEIR TAILS. HE SUGGESTED I TAKE IT TO A PRIVATE MECHANIC WHO SPECIALIZES IN MERCEDES UNLESS I WANT TO PAY $9,000 TO MERCEDES TO BE TOLD A RANGE OF THINGS NEED TO BE FIXED AND THE PROBLEM NEVER BE SOLVED. ABSOLUTE RIP OFF AND I'LL NEVER BUY MERCEDES AGAIN.
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