NHTSA Complaint #11131820 — 2015 GMC YUKON DENALI

2015 GMC YUKON DENALI, BREAK LIGHT MALFUNCTION, DRIVING, PARKED WITH NO INDICATION WHEN IT WILL WORK OR NOT. DEALERSHIP AND GMC SERVICE CENTER CLAIMED THERE WERE NO OR VERY FEW COMPLAINTS HOWEVER I HAVE FOUND HUNDREDS ALREADY. THEY REFUSED TO EVEN LOOK AT THE LIGHT STATING I CAN GET IT REPLACED FOR AROUND $775 BECAUSE THEY CANNOT CHANGE BULBS ON THAT TYPE OF TAIL LIGHT. DEALERSHIP TOLD ME THAT THIS WAS NEW FEATURE STARTING WITH MY YEAR MODEL AND SINCE GMC WENT WITH ENCASED LED LIGHTS THEY NO LONGER CAN FIX THEM UNDER WARRANTY. THIS WAS NEVER DISCLOSED ANYWHERE AND GMC DOES NOT STATE THAT ANYWHERE I COULD FIND AND WILL NOT COVER IT UNDER FACTORY WARRANTY EVEN THOUGH IT IS OBVIOUSLY A WIRING ISSUE SINCE THE LIGHT DOES WORK SOMETIMES. I ALSO HAD PROOF WITH PICTURES THAT THE TAIL LIGHT DOES WORK SOMETIMES BUT NOT CONSTANTLY AND THE DEALER REFERRED ME TO GMC SERVICE CENTER. THE GMC SERVICE CENTER BASICALLY EXPLAINED THE SAME THING, THAT THEY HAVE NO RECORD OF COMPLAINTS AND THOSE WOULD NOT BE COVERED BECAUSE THE LIGHT IS ACTUALLY BROKE OR OUT, AND THAT IS NOT COVERED. THEY ACTUALLY SUGGESTED I GO BACK TO THE PURCHASING DEALERSHIP WHICH IS THE ONE THAT SENT ME TO THEM, JUST GOT THE GO AROUND WITH NO ACTION. THIS IS A SERIOUS SAFETY ISSUE IF THE LIGHTS STOP WORKING SUDDENLY, ESPECIALLY AT NIGHT BECAUSE THE WHOLE LIGHT GOES BLACK. NOW I CANNOT GET MY VEHICLE REGISTERED DUE TO THE LIGHT AND WILL NEED TO FIX OR REPLACE A FACTORY ISSUE WITH THE LIGHT JUST TO GET MY VEHICLE INSPECTED AND REGISTERED.