NHTSA Complaint #11131789 — 2011 AUDI A5 CABRIOLET UNKNOWN OR OTHER

Complaint Details

ODI Number	11131789
Vehicle	2011 AUDI A5 CABRIOLET
Component	UNKNOWN OR OTHER
Date of Incident	July 7, 2017
Date Filed	September 26, 2018
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE SOFT TOPS FOR THIS VEHICLE ARE EXTREMELY DEFECTIVE.I AQUIRED MY VEHICLE AT 65000 MILES AND THE TOP WOULD ACT FUNNY EVERY NOW AND THEN BUT IT WOULD SNAP OUT OF IT AND WORK FINE.THE BACK WINDOW COMPLETELY DETACHED FROM THE TOP AND HAS NOT OPERATED SINCE.GOING BACK AND FORTH WITH AUDI I WAS TOLD THEY CANNOT FIX THIS BUT INSTEAD TO GET A NEW TOP.AFTER I PAID FOR THEM TO LOOK AT IT AND THE TECHNICIAN DIDNT HAVE A CLUE.THAT WINDOW AND TOP HAS BEEN A COMMON ISSUE IT SEEMS LIKE AUDI DOESNT WANT TO OWN UP TO.I DRIVE THE FREEWAY TO AND FROM WORK EVERYDAY.AT HIGH SPEEDS I FEAR THAT THING WILL COME OUT AND HURT SOMEONE ON THE FREEWAY ONE DAY SOON.I HAVE BEEN DEALING WITH THIS SINCE LAST YEAR AND HAVE NOT FOUND A SOLUTION BESIDES "GET A NEW TOP".

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