NHTSA Complaint #11131788 — 1995 JEEP CHEROKEE

DEAR SIRS, I HAVE DISCOVERED A VERY DANGEROUS ELECTRICAL HAZARD THAT IS OCCURRING ON ALL THE 1990'S JEEP CHEROKEE SE MODELS. ON THE 4.0 LITER 242 CUBIC INCH MODELS, THE DASHBOARD SWITCH THAT CONTROLS THE AIRFLOW AFTER ONLY A FEW YEARS OF USE SHORTS OUT MELTING AND CAUSING A SEVERE DANGER PROBLEM. WHEN THIS BROWN PLUG MELTS IT ALSO SHORTS OUT THE 30 AMP FUSE THAT IS CONNECTED TO THIS AREA. AFTER INVESTIGATING SEVERAL OF THESE SAME MODELS IT IS A DANGEROUS DESIGN FAULT THAT NEEDS TO BE ADDRESSED. CAN YOU PLEASE TAKE SOME CORRECTIVE ACTION BEFORE SOMEONE GETS INJURED OR KILLED FROM THIS? THE NEXT EMAIL WILL SHOW AN EXAMPLE OF TWO DIFFERENT 1990'S JEEP CHEROKEE'S WITH SEVERAL PICS AND BOTH VEHICLE'S V.I.N.# INFORMATION. MY 1995 JEEP WAS PURCHASED BRAND NEW BY MY LATE FATHER AND AFTER 23 YEARS OF USE IT ONLY HAS 113K ORIGINAL MILES ON IT. THIS JEEP REMAINS A STRONG GARAGE KEPT O.E.M. MATCHING NUMBERS #3 CAR NOT A #1 CONCOURS. I AM AFRAID IF I USE THE SWITCH SOONER OR LATER IT WILL CATCH ON FIRE AS A RESULT OF THIS FLAW DESIGN. I HAVE EVERY MAINTENANCE RECEIPT INCLUDING THE ORIGINAL SALES STICKER AND ALL DOCUMENTS FROM ITS BIRTH IN 1995. THE VEHICLE SINCE BIRTH HAS HAD ZERO MODIFICATIONS DONE TO IT AND HAS BEEN KEPT IN IT'S ORIGINAL CONDITION JUST AS IT ROLLED OFF THE ASSEMBLY LINE IN 1995. ON JUNE 10, 2018 AT 9.15 PM E.S.T. I SPOKE TO A CUSTOMER CARE JEEP REP AT 877-426-5337 WHO DID ISSUE A CASE # FOR THIS OF 345-103-88. SHE DID ADVISE IT WILL BE SENT UP THRU THE COMPANY'S CHAIN OF COMMUNICATION. I AM HOPING JEEP USA WILL TAKE NOTE OF THIS AND FOLLOW UP AS I DO NOT WANT TO LOOSE MY JEEP THAT IS AND HAS BEEN A KEEPSAKE SACRED FAMILY HEIRLOOM THAT MUST BE PASSED ON. I CAN ONLY HOPE AND PRAY THAT NOBODY ELSE HAS ALREADY HAD SERIOUS INJURY OR DEATH AS A RESULT OF THIS DESIGN FLAW. *JS