NHTSA Complaint #11131567 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11131567
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	September 25, 2018
Date Filed	September 25, 2018
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY FOCUS WHEN BEING TURNED ON THE STEERING WHEEL LOCKS IN PLACE AND DOES NOT WANT TO TURN IN ANY DIRECCION. THIS HAS HAPPEND MULTIPLE OCCASIONS FOR ABOUT 3 MONTHS. THE PROBLEM USED TO BE RESOLVED BY TURNIG THE CAR OFF AND THEN BACK ON BUT IS NOT THE CASE ANYMORE. THIS LAST TIME THAT IT HAPPEND I WAS IN MOTION COMING TO A STOP SIGN AND IT SEIZED ON ME. LUCKYLY I WAS ALREADY STOPPING OR I COULD HAVE WRECKED. IT TOOK MULTIPLE ATTEMPTS OF TURNING THE ENGINE ON AND OFF TO GET IT TO WORK AGAIN. FOR NOW WE ARE NOT DRIVING THE VEHICLE BECAUSE WE FEEL THAT IT IS DANGEROUS. THE WARINING THAT TURNED ON ON THE DASH READ "STEERING FAULT". THIS CAR IS A 2012 WITH 130 THOUSAND MILES.

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