NHTSA Complaint #11131545 — 2004 SATURN ION

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE THE CONTACT'S VEHICLE WAS ATTEMPTING TO MAKE A TURN, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. THE PASSENGER SIDE AIR BAG DEPLOYED. THE STEERING ABILITY WAS LOST AND THE VEHICLE SHUT DOWN. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOTALED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED ALL STAR CHEVROLET OF OLIVE BRANCH AT 678-829-0246 (LOCATED AT 7240 CRAFT-GOODMAN RD, OLIVE BRANCH, MS 38654) AND WAS INFORMED TO BRING THE VEHICLE TO THE SHOP. THE CONTACT ASKED THE TECHNICIAN TO ASSIST WITH TOWING, BUT THE TECHNICIAN DID NOT HELP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.