NHTSA Complaint #11131495 — 2014 DODGE CHARGER

TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHEN THE CONTACT PURCHASED THE VEHICLE FROM DON BROWN CHEVROLET (2244 S KINGS HIGHWAY BLVD, ST. LOUIS, MO 63110, 314-772-1400), THEY WERE NOT INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). WHILE MAKING A STOP, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT AND REAR WHEELS. THE SERVICE CENTER MANAGER WAS NOTIFIED OF THE FAILURE. A DEALER WAS NOT NOTIFIED. IN ADDITION, THE CRUISE CONTROL FAILED TO PROPERLY ENGAGE AND DISENGAGE, WHICH CAUSED THE VEHICLE TO IDLE HIGHLY. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL AND MANEUVER THE SWITCH FUNCTION DUE TO THE FAILURE. THE CONTACT RECEIVED 61 SAFETY ALERTS TO A DIAGNOSTIC TROUBLE CODE DEVICE READER SINCE OWNING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WANTED A BUY BACK OR A TRADE IN OPTION IF THE MANUFACTURER WAS UNABLE TO REMEDY THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.